《外商》知名運動用品品牌*CS Representative*活用英文*小巨蛋捷運站

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  • IMC885686G24

  • 台北市松山區

  • 派遣

  • 買賣零售業

  • 客服接待

  • • Respond & handle the order requests via email or phone from marketplace partner and internal team timely to catch up the market need.
    • Primary liaison for Key Accounts. Resolves issues like price, discount, and delivery discrepancies. Maintains frequent communication with partners for prompt support.
    • Be the lead on managing all sales returns in Taiwan, speed up the lead time and provide an efficient bridge between warehouse, customers, and cross functional teams.
    • Work closely with logistics and sales teams and provide expertise in order management and maintenance.
    • Effectively communicate with partners to assigned accounts to resolve issues and frequently connect with customers to provide prompt support for the customer needs. Maintain collaborative customer relationship.
    • Provide regularly provides reports on cancellations, order balance, shipment, order status, and returns to the Sales team and partners.
    • Support for local consumer service. Acts as a key contact for consumer service in Taiwan, ensuring quality support.

  • NTD / 月薪 40,000 ~ 41,000

  • 勞、健保 / 依法令規定之相關福利 / 勞工退休金提撥

  • 員購優惠

  • 外商 / 彈性上下班

  • • Bachelor’s degree with minimum 2 years solid experience in Customer Services / Order Management
    • Able to handle customer enquiries independently
    • Good telephone manner and communication skills
    • Good interpersonal and communications skills in English and Mandarin
    • Experience in SAP system and familiar with MS Excel
    • Able to work in team-based environment, demonstrated multi-tasking abilities

  • 英語(可溝通)

  • 大學以上

  • 不需負擔管理責任

  • 日班

  • 周休二日

  • 1人

  • 一個月內

  • 2024 / 10 / 14


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